The Fort Point Payments' Merchant Spotlight this month is NuVision Health Center. The merchant contacted our office when they needed processing because their current processor was closing their merchant services account. Their current processor no longer supported consultation and vitamin supplement sales. We explained to Dr. Nick Zyrowski and his customer support specialist Ashleigh that we will find them another processor. The key in getting them a new merchant services account was clearly laying out for the underwriter exactly how the Nuvision Health Center process worked, and the quality of supplement products that they sold. We let the Doctor and his partner know that it is going to take a little time. We were able to explain the business to the underwriter and since they already had processing history we were able to support this application with quality processing history.
Over the next few days, we communicated with Ashleigh and assisted her through the application process and provided the underwriter with the additional documents requested to move the application through underwriting towards an approval.
We were very pleased to inform Dr. Nick Zyrowski and Ashleigh that they were approved and we assisted them in coordinating their current shopping cart at store.nuvisionhealth.com with their new processor.
From the google review the doctor was as pleased to work with us as we were working with his company. “No one has worked harder for us than Fort Point. If I could give my rep 10 stars, I would. He has been in constant contact with us as we worked to get our processing up and going. These guys actually care about you and your business. Highly recommend”. Dr. Nick Zyrowsi